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Troubleshooting and Security Questions
Troubleshooting and Security Questions
Troubleshooting tips, security information, and answers to your most technical questions
20 articles in this collection
Written by
Jordan Burrows,
Natacha Premont,
and
Fanny Laveau
General Unito troubleshooting
How to Fix Common Unito Issues
Have your run into an issue using Unito? Here we list the most common issues our users face and provide solutions for fixing them.
Written by
Jordan Burrows
Updated this week
Common Error Messages and How to Fix What is Causing Them
Any error you run into while using Unito has a fix, or a workaround. Here are the most common bugs Unito users face, with solutions.
Written by
Jordan Burrows
Updated this week
Troubleshooting an Unreachable Domain Error
What to do if you receive an error code stating that the URL you provided is unreachable.
Written by
Jordan Burrows
Updated over a week ago
Troubleshooting Shared Connector Errors
If you encounter an error message that states "you cannot log in with a shared connector," here's what to do.
Written by
Jordan Burrows
Updated over a week ago
Why Are Tasks/Issues Always Assigned to the Sync Bot Account when syncing Wrike?
Are tasks that sync across two tools always being assigned to a Bot user? Here's how to fix it.
Written by
Jordan Burrows
Updated over a week ago
Why Aren't my Closed Tasks/Issues Syncing?
Unito doesn't sync closed tasks or issues by default. But there are some steps you can take to make that happen.
Written by
Jordan Burrows
Updated over a week ago
How To Enable Third-Party Cookies for Unito Access
In order to access Unito from other tools, your browser needs to allow third-party cookies.
Written by
Jordan Burrows
Updated this week
Tool-Specific troubleshooting
How Trello's Authenticated Attachments Could Affect Your Workflow
Trello is making a change from unauthenticated attachments to authenticated attachments. Find out how this can affect your Unito workflows.
Written by
Natacha Premont
Updated over a week ago
GitHub Troubleshooting
Here are the most common issues Unito users face with GitHub and how to fix them.
Written by
Jordan Burrows
Updated over a week ago
How To Use Rules To Undo Mistakes in Trello
When your workflow is not properly set up, you might end up with the wrong cards on the wrong boards. Learn how to undo that mistake.
Written by
Fanny Laveau
Updated over a week ago
Troubleshooting a URL Mismatch Error When Connecting Jira
If you're trying to connect an on-premise Jira serve to Unito and encounter this error, here's what to do.
Written by
Jordan Burrows
Updated this week
Troubleshooting Your On-Premise Jira or GitHub Server
If you're getting errors when trying to connect Unito to your on-premise server, here's a look at potential causes.
Written by
Jordan Burrows
Updated this week
Troubleshooting the Error "The Jira Instance Does Not Allow Unassigned Issues"
Learn more about the cause of this error and how to solve it.
Written by
Jordan Burrows
Updated over a week ago
Why is my Issue not Deleted in GitHub When I Delete it in a Synced App?
GitHub does not allow issue deletion. Here's what to do instead.
Written by
Jordan Burrows
Updated over a week ago
Security information
How Secure is Unito?
Learn all of the steps that Unito takes to ensure that your data and connections are protected.
Written by
Jordan Burrows
Updated this week
GDPR and Unito
Learn how Unito complies with GDPR rules and regulations and how that affects our users.
Written by
Jordan Burrows
Updated this week
What are the HTTPS and Port Requirements?
Unito takes your security seriously. That's why we have requirements in place for HTTPS, custom ports, and SSL/TSL certificates.
Written by
Jordan Burrows
Updated over a week ago
What IP Addresses Does Unito Use?
Unito always accesses the APIs of other applications from a specific IP address.
Written by
Jordan Burrows
Updated over a week ago
How to Enable SSL/TLS Client Certificates
Unito is able to sign HTTPS requests to APIs with SSL/TSL client certificates. Here's how to make it happen.
Written by
Jordan Burrows
Updated over a week ago
What is Unito's Content Deletion Policy?
No matter what type of content is deleted on one integrated tool, Unito will not delete it on any other integrated tool.
Written by
Jordan Burrows
Updated over a week ago