Why Can’t I Find My Block of Work?

Not finding the block of work you want to sync? Here are a few reasons why that might be.

No keyword in the search bar

When it’s time to choose your block of work, you’ll see a dropdown with a search bar. For some integrations, you’ll see a list of blocks of work pop up right away. For others, you’ll just see the search bar.

You might think you just need to wait a bit for the projects to pop up, but you actually need to search up the name of your project. As soon as you start typing the name, you’ll see it pop up.

The block of work was just created

It’s usually a good idea to create a new block of work to test out your flows before affecting any of your work. But if you’ve just created a new project, it might not show up in your flow. Just try refreshing the page, and you should see your block of work pop up.

The Unito bot wasn’t added to your workspace

For some integrations, you need to invite the Unito bot as a member of the block of work you want to sync. The exact instructions you need to follow to do this will vary per tool. Here’s what that looks like in Notion:

And Slack:

Make sure you’re searching for the right thing

The name you need to enter in the block of work field will vary for some integrations. For many of them — like Asana, Trello, and Jira — you just need to search for the name of the project or board. But for some other tools, that’s a little bit different. Here are a few examples:

  • Google Sheets: The name of your block of work will be the name of the tab, not the spreadsheet’s file name. Look for the sheet name.

  • Airtable: Similarly, you’re looking for the name of a tab, not the base itself.

  • HubSpot and Salesforce: The block of work is the instance itself. Don’t worry, you’ll be able to use rules to filter out the information you don’t want to sync.

Slow load time

If your tools have a lot of projects, it might take some time for Unito to load them when you’re searching for your block of work. You’ll see a little spin animation while we try to load your projects. Just wait a moment, and your block of work will show up in no time.

Missing permissions

Unito users need certain permissions in order to build flows. If they don’t have the permissions needed to see or edit a project within their tool, they won’t be able to add that project to a Unito flow.

You can find a full list of permissions Unito needs here.