Why Can’t I Pick a Plan at the End of My Trial?

Here are two common reasons why you might not be able to select the plan you desire, along with solutions to address these issues.

Reason 1: Too many features

During your Unito trial, you’ll have access to features that aren’t available with all plans. If one of your flows uses one of these features, you won’t be able to sign up for a plan that doesn’t have access to it.

Some of these features include:

• Custom fields

• Sub-items and checklists

• Streaming attachments

What you can do

If the plan you want to sign up for doesn’t support custom fields or sub-items, you’ll have to un-map them in your active flows. That way, they won’t be synced anymore, but you can pick a plan that doesn’t support them.

Reason 2: Too many flows

Another reason you might get this popup? If you’ve created more flows than the plan you want to sign up for can handle.  Some of Unito’s pricing plans can each support a specific number of active flows:

• Basic: 10

• All others: Unlimited

What you can do

While there’s a limit to the number of active flows a Unito plan can support, you can have any number of manual flows. That means if you absolutely need a larger number of flows than a specific plan supports, you can turn off auto-sync for them. You’ll have to trigger them manually every so often to keep things in sync, though. If you want to keep all your active flows, you’ll need to pick the appropriate plan.