Questions this article covers:

  • Can Unito do one-way sync?
  • How often does Unito sync my projects?
  • How does the pricing work?
  • Does Unito support Asana personal projects?
  • Why do I get my names on all comments?
  • Are on-premise installations supported?
  • How do I change the user used to sync?
  • How secure is Unito?
  • What is the content deletion policy?
  • What are the HTTPS requirements and custom ports?
  • Why are issues always assigned to the bot account?

Can Unito do one-way sync?

Yes! You have full control over the sync direction and whether it's bi-directional (full sync) or one-way only. Click here to find out more.

How often does Unito sync my projects?

The time it takes for Unito to sync changes depends on your plan. It may take more time for large projects to sync the first time, but after that even they should sync up quite fast. You can also manually sync projects if you need something synced up right now.

How does the pricing work?

Unito plans are designed around the following elements:

  • The number of [active users] you need
  • Features like on-premise tools, custom fields, and subtasks.

We want you to use the plan that best suits your needs. If you want to learn more about how pricing works, click here. If you want a breakdown of all our plans, check out our pricing page, and contact us if you want to find out which plan is best for you.

Does Unito support Asana personal projects?

No, we don't. Asana doesn't make all the data for personal projects public in their API, so we can't access the info necessary for a sync.

Why is my name on everyone's synced comments?

When you add a connector with your personal user to sync your projects, Unito uses that user to perform the sync; that means every action synced in the other tool will be seen as if it were performed by you.

Want to avoid that? Set up a bot user.

Are on-premise installations supported?

We support on-premise installations out of the box if they are accessible over the Internet (ie. not behind a firewall or VPN).

If, on the other hand, your Jira or GitHub server is hidden away in your corporate network, you'll need a few more setup steps. Here's a detailed article that explains how to let Unito connect to your on-premise server.

How do I change the connector used to sync?

Here is a step-by-step guide on doing this.

How secure is Unito?

At Unito, we care about your security. And keeping your data & syncs secure is a top priority.

Here are the processes and policies we enforce to keep your connections and data safe.

What is Unito's content deletion policy?

Unito's policy is that no matter what type of content is deleted on one platform, a sync will not delete it on the other platform.

Learn more about our policy here.

What are the HTTPS requirements and custom ports?

Unito takes your security concerns very seriously, and this is why we have requirements in place that will ensure that your data and connections remain safe while using Unito to sync your tools.

Click here to see how we deal with HTTPS and custom ports in on-premise instances.

Why are issues always assigned to the bot account?

 Jira

Sometimes Jira issues are assigned to the connector by default, see why here!

What's next?

Didn't find the answer to your question? Click on the chat bubble to ask us directly!
Check our common Unito use cases to see some of the workflows we can enable.
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