How Does Unito's Pricing Work?

Find answers to all your pricing questions here.

What does this article cover?

• How does Unito's pricing work?
• What happens if I go over my limit of items in sync?
• How does Unito define an item in sync?
• How many apps or tools can I connect to Unito?

How does Unito's pricing work?

Pricing for all Unito plans is in U.S. dollars (USD). Please note that taxes are applicable only to customers in Canada.

The cost of each Unito plan is determined by the number of items you wish to sync and the specific features you need. 

So when you're choosing a plan, you should consider:

• How many items in sync do I need?

• What features do I need?

Not sure which plan you need? You can start building your first flow to get an idea of which plan you'll need, or book a demo with our enterprise specialists.

If you're on a legacy plan based on active users, you can find more information about how we count active users here.

What happens if I go over my limit of items in sync?

If you exceed your limit of items in sync without changing plans, you'll be automatically upgraded to the closest appropriate plan to your current items in sync count during your next payment cycle.

If that's going to happen, we'll notify you in the app and via email. These notifications will also tell you which plan you'll need to support your increased usage. We will not pause your flows during this time.

How does Unito define an item in sync?

Work items have different names depending on the tool you're using and what you choose to sync. A work item becomes an item in sync when it is created or modified automatically by a Unito flow. A flow is the connection between two tools created by users.

Syncing one work item from one tool to another counts as two items in sync: the original item manually created in your first tool, as well as the new item automatically created by Unito in your second tool.

Example of items in sync:

Below is a Trello card with a checklist synced to an Asana task. In our Unito rules, we've paired Trello checklists with Asana subtasks:

Here's what that looks like in both tool interfaces:

Above you'll see:

1. A Trello card
2. A Trello checklist
3. An Asana task
4. An Asana subtask

All four are now in sync with Unito, so that's 4 items in sync.

You can always review your usage from the Unito dashboard to see how many items in sync you have. Here's a guide to help you manage your items in sync count.

How many apps or tools can I connect to Unito?

Currently, new Unito users have two options based on their plan:

1. to connect one tool to any other(s) or;

2. to connect any tool(s) to any other(s). 

If your plan enables you to connect one tool to any other(s), that means one of the tools in all of your active flows must be the same. You can think of it as your hub tool.

You can change your hub tool at any point simply by ensuring that all of your active flows include the same tool (with any other(s) connected to it).

If your plan allows you to connect any tool to any other(s), then there's no limit to the number of tool combinations you can choose. 

If your plan allows you to connect any tool to any other(s), then there's no limit to the number of tool combinations you can choose.