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      When (And Why) Your Unito Plan Will Be Automatically Upgraded

      If you go certain limitations, your Unito plan may be automatically upgraded. Here's why.

      In this article:

      Why your Unito plan might get automatically upgraded

      When your workflows go beyond your plan limits, your workspace will be automatically upgraded to a plan that better supports your usage. These automatic upgrades happen when:

      • Your workspace goes over its items in sync limit.
      • A flow goes over the number of mapped fields your plan supports.

      When this automatic upgrade happens will depend on your payment schedule.

      When your Unito plan will get automatically upgraded

      When your workspace first crosses one of the limits listed above, you'll get a warning email advising you that your plan will get upgraded if you don’t make the necessary changes to meet that limit (e.g. reduce your total items in sync or field mappings). If you don't, you'll get a last warning email before your plan is automatically upgraded. When that happens depends on your billing cycle:

      • If your plan is billed monthly, it will be upgraded at the next billing date.
      • If your plan is billed yearly, it will be upgraded shortly after the second warning email is sent, and you will be charged a prorated amount based on the amount of time your workspace was over its limits.

      How your Unito plan will get upgraded

      Now that you know why and when your Unito plan can be automatically upgraded, let's dive into the how. 

      If your Unito plan goes over its items in sync limit, it will be upgraded in one of two ways.

      • If your plan can be upgraded to a higher items in sync count without going to the next plan tier, this will happen automatically.
      • If your plan's items in sync limit is already at the maximum limit for your current plan tier, you'll be automatically upgraded to the lowest items in sync limit of the next plan tier.

      For other limitations, your workspace will be automatically upgraded to the next plan tier.


      Don't want the automatic upgrade? Here are some strategies for reducing your total items in sync count and staying under your plan's limit.