When (And Why) Your Unito Plan Will Be Automatically Upgraded

If you go certain limitations, your Unito plan may be upgraded to the next tier. Here's why.

In this article:

• Why your Unito plan may be upgraded
• When your Unito plan may be upgraded
• How your Unito plan will get upgraded

Why your Unito plan may be upgraded

When your workflows go beyond your plan limits, your workspace will be automatically upgraded to a plan that better supports your usage. These automatic upgrades happen when your workspace is exceeding its limit on:

• • # of Items in Sync
  • # of Mapped Fields
  • # of Tools in use
  • # of Active Users (legacy plans only)

When your Unito plan may be upgraded

When your workspace first crosses one of the limits listed above, you'll get a warning email advising you that your plan will get upgraded if you don’t make the necessary changes to meet that limit (e.g. reduce your total items in sync or field mappings). If you don't, you'll get a last warning email before your plan is automatically upgraded. When that happens depends on your billing cycle:

• If your plan is billed monthly, it will be upgraded at the next billing date.
• If your plan is billed yearly, it will be upgraded on the date specified (roughly after 1 month after your workspace begins exceeding its usage). You will be charged a prorated amount based on the amount of time your workspace was over its limits.

How your Unito plan will get upgraded

The most common scenario is workspaces which go over their Items in Sync limit. In these cases, it will be upgraded in one of two ways:

• If your plan can be upgraded to a higher items in sync count without going to the next plan tier (ex: Basic to Pro), this will happen automatically.
• If your plan's items in sync limit is already at the maximum limit for your current plan tier, you'll be automatically upgraded to the next plan tier.
• For other limitations, your workspace may need to be upgraded to the next plan tier.