Jira
      Back to home
      1. Help Center
      2. Integration Documentation
      3. Jira

      How to Configure Jira for Unito Access

      If you're not connecting to Unito via OAuth2, then there are a few extra steps you'll need to take before connecting your account.

      What does this article cover?

      These instructions only apply to Jira users on server-based instances (on-premise) or those using cloud-based Jira products without using OAuth2.

      If you connect Jira Cloud versions of Jira Software, Jira Work Management, or Jira Service Management, simply select OAuth2 when connecting and follow the on-screen instructions. Otherwise, continue reading.

      Jira Cloud OAuth2

      This guide is generally for Jira Cloud users working in Jira Software, Jira Work Management or Jira Service Management. You can find our guide to setting up Unito with Jira Data Center or on-premise Jira Server here.

      Required Jira permissions 

      Here's a guide to permissions in Jira. In general, if you connect to a cloud-based Jira product via OAuth2, there are no extra steps to follow to connect your Jira account. If you don't have administrator access, consider signing in with your User credentials instead.

      Change your contact email visibility

      The first step for adding Jira to Unito is to access your Jira "Profile and visibility" page. At the very bottom, you should see your email address with a "Who can see this?" drop-down menu. Set the visibility of the contact email address to "Anyone."

      Setting contact email visibility in Jira

      Set up an application link in Jira

      Connect Jira to Unito

      1. Log in to Jira through Atlassian.com.

      2. Click Settings.

      3. Then, select Products.

      On the next screen, click Application links.

      Jira Application Links

      Enter https://app.unito.io in the Application field and click Create new link.

      If you get the below missing response pop-up, you can safely ignore it and click Continue.

      In the “Link Applications” modal window, complete these fields and leave the others blank.

      • Application Name: Unito

      • Application Type: Generic Application

      • Create incoming link: checked

      Note: If other fields are marked as required, you can enter any value in them.

      In the second form (last one, promise), complete these fields.

      • Consumer Key: unito (all lower case)

      • Consumer Name: Unito

      • Public Key: copy paste the text below

      -----BEGIN PUBLIC KEY-----
      MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDKYFuFsWD7ShJeazewedP2jUZt
      ueK30giaA2QSGfhkryQHdwK0YGVGCgJ42muX/Aw53wdpl7g+7Xq8aO/xV7JjO5RG
      e3VSBzKUak0/PhHYrg2Cvrj3hws833f3cXSlntMnT7Y/PGfQYyOUmzNBIha1IRrQ
      CHeNnq2VbC6N9SL55wIDAQAB
      -----END PUBLIC KEY-----

      Click Continue.

      Note: If Jira gives you a warning or error about connecting to a server, you can safely ignore it.

      Using Jira Data Center or on-premise

      Unito supports both Jira Data Center and Jira Server for on-premise users. You may need to complete a few extra steps to connect your server or Data Center to Unito. You can also use ngrok to connect Jira Data Center.