How to Configure Jira for Unito Access

There are a few extra steps you need to take before setting up a Jira workflow with Unito. Here's everything you need to know!

What does this article cover?

Before you can add a Jira account to Unito, change your contact email visibility to "Anyone." Then Jira itself must be configured to recognize the Unito App by setting up an “Application Link.”

This guide is for Jira Cloud users. You can find our guide to setting up Unito with Jira Data Center or on-premise Jira Server here.

Required Jira permissions 

You will need to have administrator access to your Jira user. If you don't have administrator access, consider signing in with your User credentials instead.

Change your contact email visibility

The first step for adding Jira to Unito is to access your Jira "Profile and visibility" page. At the very bottom, you should see your email address with a "Who can see this?" drop-down menu. Set the visibility of the contact email address to "Anyone."

Setting contact email visibility in Jira

Set up an application link in Jira

  1. Log in to Jira through

  2. Click Settings.

  3. Then, select Products.

On the next screen, click Application links.

Enter in the Application field and click Create new link.

If you get the below missing response pop-up, you can safely ignore it and click Continue.

In the “Link Applications” modal window, complete these fields and leave the others blank.

  • Application Name: Unito

  • Application Type: Generic Application

  • Create incoming link: checked

Note: If other fields are marked as required, you can enter any value in them.

In the second form (last one, promise), complete these fields.

  • Consumer Key: unito (all lower case)

  • Consumer Name: Unito

  • Public Key: copy paste the text below

-----END PUBLIC KEY-----

Click Continue.

Note: If Jira gives you a warning or error about connecting to a server, you can safely ignore it.

Using Jira Data Center or on-premise

Unito supports both Jira Data Center and Jira Server for on-premise users. You may need to complete a few extra steps to connect your server or Data Center to Unito.