Technical Guide: Connecting Your Jira Account To Unito

Technical Guide: Connecting Your Jira Account To Unito You can connect Jira to Unito via the Atlassian Marketplace, via OAuth, or from within the Unito app.

How to connect Unito to your Jira account from the Atlassian marketplace

The easiest way to connect Jira and Unito is through the Atlassian marketplace. The entire process can be completed right from within your Jira account. To do so:

  • From the Atlassian marketplace, select Two-Way Jira Sync (in-app) or Jira Two-Way Integrations (if you prefer working from the Unito interface).

  • Click on “Install app.” Then follow all the instructions on screen to create a new account or login to an existing one.

  • Next, update your Jira email settings to public (follow the step 1 instructions here).

  • When you want to use Unito, click on the app listing in the Jira dashboard navigation

  • You’ll be prompted to login to Unito. Once logged in, you’ll land directly on the Unito dashboard and you can start building your syncs!

How to connect Unito to your Jira account using OAuth

OAuth is the most secure way of connecting your Jira account to Unito outside of the Atlassian marketplace. To get started:

  • Sign up on the Unito website with your Jira Cloud account.

  • Add your Jira Cloud URL.

  • Next, you can either sign up via OAuth or through the Marketplace method above. Take your pick and click “Authorize.”

  • Grant Unito specific Jira permissions (as explained on-screen) to move forward with OAuth.

  • Configure Jira for Unito access. Those steps are explained in this article.

How to connect Unito to your Jira account from within the Unito app

To add Jira from within the app, head to your Unito Dashboard, select the connectors tab, and click 'add connector' next to Jira.

From there, you’ll have the option to use OAuth, add Jira via the Atlassian marketplace, or use a Jira API token. If you’re not a Jira administrator and only have basic credentials, the API token is your best bet. To use this method:

  • Click “add connector,” then put your Jira URL in the first box. This should be formatted as jira.example.com. You don't need to include https:// at the beginning or anything else after the rest of the URL.

  • Put in your username and API key.

  • Make sure that the checkbox at the bottom is unchecked.

  • Update your Jira settings, and change your email settings to public.

That's it! You've successfully connected Jira to Unto. This is useful when OAuthing isn't an option due to a lack of administrator privileges. Including your username and API key can get you started quickly while you work on obtaining OAuth permission from a Jira administrator.