Setting up a Jira workflow through Unito requires a certain number of permissions. Here we outline what is and what isn't needed.
Jira permissions required to connect with Unito
Unito integrations go through a Jira user to sync tools and perform all actions (e.g. create, change status, edit, comment). This Jira user requires the below permissions in Jira. Details on how to set up permissions in Jira can be found in the Jira Knowledge Base here, and information about managing permissions can be found here.
Note: Before setting up permissions, we recommended you create a Jira bot user.
Global permissions
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Administer Jira
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Browse users and groups
Why do we need these?
These permissions allow us to create webhooks, improving workflow performance. You can learn more about webhooks here. You can also learn more about authorizing Unito for Jira access here. Additionally, we need to be able to browse users and groups in order to interact with assignees, reporters, and commenters at the project level.
Don't worry, even if we need these permissions, it doesn't mean that Jira users and administrators will have access to all Jira projects across both instances. They'll still only be able to work in the projects you give them access to in Jira.
General Jira permissions
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Login to Jira
Project permissions
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Browse Projects
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Administer Projects
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View Development Tools
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View Read-Only Workflow
Issue permissions
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Assignable User
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Assign Issues
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Close Issues
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Create Issues
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Edit Issues
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Link Issues
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Modify Reporter
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Move Issues
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Resolve Issues
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Schedule Issues
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Transition Issues
Voters & watchers permissions
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View Voters and Watchers
Comments permissions
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Add Comments
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Edit All Comments
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Edit Own Comments
Attachments permissions
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Create Attachments
Time tracking permissions
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Work On Issues
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Edit All Worklogs
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Edit Own Worklogs
Jira permissions not required to connect with Unito
The following permissions are NOT needed:
Project permissions
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Manage Sprints
Issue permissions
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Delete Issues
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Set Issue Security
Voters & watchers permissions
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Manage Watchers
Comments permissions
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Delete All Comments
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Delete Own Comments
Attachments permissions
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Delete All Attachments
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Delete Own Attachments
Time tracking permissions
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Delete All Worklogs
Note: You need administrator permissions to connect your Jira account to Unito. Once the account is connected, you only need project-level admin permissions to create a flow.