What this article covers:

  • The permissions you need to configure Jira for Unito access

  • The steps you need to take before you can add a Jira connector to Unito

  • The extra steps needed to connect Jira on-premise

There are a few things you need to take before you can add a Jira account to Unito. First, you need to change your contact email visibility to "Anyone." Then Jira itself must be configured to recognize the Unito App by setting up an “Application Link.”

Required Jira permissions 

You will need to have administrator access to your Jira user. If you don't have administrator access, consider signing in with your User credentials instead.

Step 1: Change your contact email visibility

The first step for adding Jira to Unito is to access your Jira "Profile and visibility" page. At the very bottom, you should see your email address with a "Who can see this?" drop-down menu. Set the visibility of the contact email address to "Anyone."

Log in to Jira and click Jira settings.

Click on Products.

Then Application links.

Enter https://app.unito.io in the Application field and click Create new link.

If you get the below missing response pop-up, you can safely ignore it and click Continue.

In the “Link Applications” modal window, complete these fields and leave the others blank.

  • Application Name: Unito

  • Application Type: Generic Application

  • Create incoming link: checked

Note: If other fields are marked as required, you can enter any value in them.

In the second form (last one, promise), complete these fields.

  • Consumer Key: unito (all lower case)

  • Consumer Name: Unito

  • Public Key:

-----END PUBLIC KEY-----

Click Continue.

Note: If Jira gives you a warning or error about connecting to a server, you can safely ignore it.

Using Jira on-premise

Running your Jira Server on-premise? You may need to complete a few extra steps to connect your server to Unito.

What's next?

Learn how to set up a Bot User.
Check out the troubleshooting checklist for Jira on-premise.
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