Microsoft Outlook

An Overview of Unito's Microsoft Outlook Integration

Looking to add Microsoft Outlook to your workflow? Here's what you can expect from this integration.

In this article:

What Unito syncs from Outlook

Unito syncs contacts and events from Microsoft Outlook by linking individual fields to items in other tools (e.g., Trello cards, Jira issues, ServiceNow records).

outlook event

Supported fields for Outlook contacts

    Unito supports 26 fields for Outlook contacts. Here’s a list of these fields as well as supported sync directions and rules.

    Quick definitions:

    • One-way: Changes in this field can be synced to the tool it’s integrated with, but changes in the other tool can’t be synced back.
    • Two-way: Changes to this field will be synced to the tool it’s integrated with, and changes in the other tool will be synced back.
    • Rules: This field can be used to build rules.
    Outlook Contact Fields One-Way? Two-Way?
    Rules?
    Business address - city  
    Business address - country or region  
    Business address - postal code  
    Business address - state  
    Business address - street  
    Business phone  
    Category
    Company  
    Department  
    Email  
    First name  
    Home address - city  
    Home address - country or region  
    Home address - postal code  
    Home address - state  
    Home address - street  
    Home phone  
    Job title  
    Last name  
    Mobile phone  
    Note  
    Other address - city  
    Other address - country or region  
    Other address - postal code  
    Other address - state  
    Other address - street  

    *The Category field is only supported when using Outlook's desktop app.

    Supported fields for Outlook events

    Unito supports 17 fields for Outlook events. Here’s a list of these fields as well as supported sync directions and rules.

    Quick definitions:

    • One-way: Changes in this field can be synced to the tool it’s integrated with, but changes in the other tool can’t be synced back.
    • Two-way: Changes to this field will be synced to the tool it’s integrated with, and changes in the other tool will be synced back.
    • Rules: This field can be used to build rules.
    Outlook Calendar Event Field One-Way? Two-Way?
    Rules?
    Allow new time proposal  
    Attendee    
    Category
    Description  
    End date and time  
    Has attachment    
    Hide attendees  
    Importance  
    Link to event    
    Location  
    Organizer    
    Reminder before start  
    Reminder on  
    Sensitivity
    Start date and time  
    Status
    Title  

    Additional features

    How Unito creates new Outlook events

    When creating new events in Outlook to keep in sync with work items in other tools, Unito will use the Start Date, Start Time, End Date, and End Time to schedule the event. Note that the name of these fields might be a bit different depending on the tool you're using. Here's what you can expect, depending on which fields are available in the original tool and the fields you've mapped:

    Start Date Start Time End Date End Time What happens in Outlook
          Create an all-day event
        Unito will determine the event end date and time based on your default meeting duration set in Outlook (usually an hour after)
          Create an all-day event
        Unito will determine the event start date and time based on your default meeting duration set in Outlook (usually an hour before)
       

    Create an all-day event if the start date and the end date are on the same day
    Or
    Create a multi-day event if the start date and the end date are days apart

    Other documentation

    Need to know more about this integration? Check out our documentation on: