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Unsupported Features: Smartsheet

Here's a breakdown of what Unito's Smartsheet integration can't do yet — and a few other considerations.

Unito's Smartsheet integration is designed to get crucial data out of your sheets and into other tools. You've seen what Unito can do for Smartsheet users, so this article will cover what it can't do — yet.

In this article:

Need something this integration doesn't support yet? We can help you work around many of these limitations. Meet with us to find out how.

Unsupported columns

  • People: This field can't be synced with Unito.

  • Symbols: You won't be able to sync these with Unito.

  • Auto-Number/Systemfield: These fields aren't supported.

  • Predecessors: This field can't be synced with Unito.

  • Multi-select dropdowns: Smartsheet dropdown fields can either be multi-select or single-select. Multi-select dropdowns can't be synced with Unito, only single-select dropdowns.

Other Smartsheet limitations

  • Rich text: You won't be able to sync bolded, italic, or other types of rich text with this integration.
  • Contact list: Due to limitations in the Smartsheet Contact API, there are some situations where users might not sync properly to or from Smartsheet. If your flow isn't properly syncing users, check the following:
    • Your Smartsheet plan. If you don't have a Smartsheet Enterprise plan, you might not be able to sync users.
    • Make sure the users you're trying to sync appear on the Smartsheet manage users page.
    • When configuring a contact list field in Smartsheet, you'll find a toggle that restricts it to list values only. Make sure this toggle is off, then add all users you need to sync in the list under Add contacts.
  • Signing up for Unito: You won't be able to sign up for Unito through Smartsheet.

Other Smartsheet considerations

Smartsheet plans

Only business and enterprise plans have access to Smartsheet's API. Other plans may experience delays in syncing data to and from Smartsheet.