In this article:
- What Unito syncs from Jira Cloud
- Supported fields for Jira Cloud issues
- Additional features
- Other documentation
This article covers Unito’s new flow builder available for selected Enterprise plans starting December 1, 2025. Contact us if you want these features enabled in your workspace.
For the classic flow builder, see this guide.
What Unito syncs from Jira Cloud
Unito syncs issues from Jira projects by linking individual fields from these issues to items in other tools (e.g., Asana tasks, ServiceNow records, Azure DevOps work items).
Supported fields for Jira Cloud issues
Unito supports most fields for Jira issues. Here’s a list of these fields as well as supported sync directions and rules.
Quick definitions:
- One-Way: Changes to this field can be configured to sync in a single direction rather than both.
- Two-Way: Changes to this field will be synced to the tool it’s integrated with, and changes in the other tool will be synced back.
- Rules: This field can be used to build rules.
| Jira Cloud issue fields | One-Way | Two-Way | Rules |
| Issue ID | ✔ | ✔ | |
| Issue Key | ✔ | ✔ | |
| Summary | ✔ | ✔ | ✔ |
| Description | ✔ | ✔ | ✔ |
| Assignee | ✔ | ✔ | ✔ |
| Created At | ✔ | ✔ | |
| Updated At | ✔ | ✔ | |
| Start Date | ✔ | ✔ | ✔ |
| Due Date | ✔ | ✔ | ✔ |
| Link to Issue | ✔ | ✔ | |
| Project | ✔ | ✔ | |
| Issue Type | ✔ | ✔ | ✔ |
| Original Estimate | ✔ | ✔ | |
| Remaining Estimate | ✔ | ✔ | |
| Time Spent | ✔ | ✔ | |
| Status | ✔ | ✔ | ✔ |
| Labels | ✔ | ✔ | ✔ |
| Priority | ✔ | ✔ | ✔ |
| Resolution | ✔ | ✔ | ✔ |
| Security Level | ✔ | ✔ | ✔ |
| Sprint | ✔ | ✔ | ✔ |
| Components | ✔ | ✔ | ✔ |
| Fix Versions | ✔ | ✔ | ✔ |
| Affected Versions | ✔ | ✔ | ✔ |
| Parent | ✔ | ✔ | ✔ |
| Blocking | ✔ | ✔ | ✔ |
| Blocked By | ✔ | ✔ | ✔ |
| Environment | ✔ | ✔ | ✔ |
| Custom Fields* | ✔ | ✔ | ✔ |
*Not all custom fields are currently supported. If you're not sure if your custom fields are supported, reach out to us!
Additional features
Unito's Jira Cloud integration also supports the following features:
- Dependencies: Unito can sync dependencies from Jira Cloud projects with lookups in other tools (e.g., Asana dependencies).
- Hierarchies: Unito can sync multi-level relationships between Jira issues and subtasks, keeping relationships intact across tools.
- Item matching: Unito can identify and sync existing Jira issues instead of duplicating them, based on matching criteria.
- Rich text: All rich text type fields are supported by default.
- Multi-project functionality: When you build a Unito flow with Jira Cloud, your flow will sync issues from a single Jira project by default. If you want to sync issues from multiple projects in a single flow, reach out to your sales representative.
- Item types: When building a Unito flow with Jira, you can choose between two subtask configurations.
- Work item (Hierarchy) which maintains the hierarchy between issues and subtasks. Epics will sync separately.
- Work item (Epic Hierarchy) which makes epics the main work item you sync, with issues as sub-items, and subtasks as sub-items under issues.
- Attachments: Unito can copy attachments to and from Jira issues, meaning the whole file will be available in any synced work item as long as it's mapped to an attachment field in your other tool. You can also stream attachments to the description footer of the other tool, adding a clickable link for anyone in the other tool to view it without logging in to Jira.