What this article covers:

  • Which version of Jira is this integration compatible with?

  • Jira fields that can be synced and used in rules

  • Jira custom fields and other options

  • Limitations and things to keep in mind for our Jira integration

  • Is there an embedded version of Unito's Jira integration?

Which version of Jira is this integration compatible with?

Unito is compatible with Jira Cloud and on-premise versions of Jira. You can use Unito with Jira Server version 6.7.7 and up, and Jira Data Center.

Jira offers both classic and next-generation projects. Both types of projects are compatible with Unito.

Synced fields

Here are the fields you can currently sync with Jira, whether they can be used in two-way flows, as well as whether you can use them in rules or not.

Most fields can be synced both ways. This means changes in one tool will affect the other and vice-versa. You can also edit a flow (or a specific field mapping) so that changes only go from one tool to the other and not back.

Jira Field




Affected versions





Description footer

Due date


Fix versions

Issue number

Issue type


Link to issue

Original estimated duration


Remaining estimated duration




Sprint end date

Sprint start date


Time spent

Custom fields and other options

Our Jira integration supports a number of custom fields and other customization settings.

Custom fields

The custom fields supported by this integration are Date, Number, Single-select dropdown, and Text fields. You can also build rules with the Single-select dropdown and Text fields.


Jira subtasks can be synced with other tools that have subtasks, such as Asana.

Issue type

When a Jira issue is created to match a task in another tool — like a Trello card — you can determine which issue type will be created by default.

Attachment streaming

You can stream Jira attachments, meaning anyone with the link can view the files without logging into Jira.

Issue numbers as prefixes

You can have a Jira issue number automatically be added as a prefix in the work item it's synced to outside of Jira.

Rich text formatting

Unito translates rich text formatting between tools, keeping your task descriptions fully synced. However, there are some formatting options that are only partially translated from one platform to the other, while a few options are not supported entirely. Here is a list of formatting options that are preserved when syncing Jira issues:

  • Headings (levels 1 through 6)

  • Bold

  • Underline

  • Italic

  • Strikethrough

  • Hyperlinks

  • Unordered Lists

  • Tables

Limitations and other things to keep in mind

We’re constantly looking to better support Jira’s growing list of features, fields, and use-cases. Here are a few common limitations you should be aware of:

  • Sprint value mapping is not supported in Next-Gen projects

  • Custom field type assignee

  • Time Tracking field

  • Story point estimated field

  • Custom field: multi-select dropdowns (on the roadmap!)

  • Syncing Initiatives as parent tasks (but we can sync the content inside the initiatives)

  • You need administrator permissions to connect your Jira account to Unito. Once the account is connected, you only need project-level admin permissions to create a flow.

We're constantly working to improve our integrations. Contact us if you’d like to see another Jira field or use-case added to the roadmap!

Things to keep in mind

Here are a few things to keep in mind:

  • We need Admin permissions, application link setup, and public email visibility on Jira settings for authentication. If you use an embedded version of our Jira integration, you can bypass the application link setup.

  • In order for on-premise Jira accounts to connect to Unito, it needs to be accessible via the internet. If that isn't the case, please read our guide to set this up, or contact us if you’re not sure how to proceed!

Is there an embedded version of this integration?

Unito can be used as a standalone app from our website or, with some integrations, be accessed from within the tool you're most comfortable in. These are called embedded integrations. Jira is one of these integrations. Here is a list of the different tools you can use with our Jira integration, without leaving the tool:

  • Jira Cloud

  • monday.com

  • Trello

  • Wrike

Want to know more about the differences between standalone and embedded versions of Unito? Check out this article. If you have any questions about how you can access one of these embedded versions, please reach out to us!

What's next?

How to set up your first flow

Filtering tasks with Unito

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