What this article covers:

What are issue types?

While tasks in tools like Wrike, Trello, and Asana are all created equal, Jira issues can have several different types:

  • Story

  • Bug

  • Enhancement

When you integrate another work management tool with Jira, you may end up in a situation where you're creating new issues from that secondary tool. In those cases, you'll want to specify what type of issue should be created.

How to set up a default issue type

Setting up a default issue type can be done through rules. You can do this either when creating a new flow or editing an existing one. For this example, let's edit an existing flow.

Start by clicking the three little dots on the right, then clicking on Edit.

Next, click on the pencil in the Rules created row.

From there, find the Set default issue type to rule.

You'll find that Task is probably already selected. Just click on the dropdown and pick the issue type you want.

And that's it! Now, whenever this flow syncs a new ClickUp task to Jira, it will automatically create an issue with the selected type.

What's next?

Learn how to sync attachments.
Learn how to set up a one-way sync.
Not a Unito user? Try Unito for two weeks free!
Already a user? Sign in here!

Did this answer your question?