What this article covers:

  • I can't find the GitHub repository I want to sync
  • Why aren't all my users listed?
  • Why is my issue not deleted in GitHub when I delete a task in the other tool?

I can't find the GitHub repository I want to sync

Typically, this happens because the GitHub User you used to create a GitHub connector in Unito does not actually have access to the repository.

To have access to your repository you have to both:

  • Be a member of the GitHub organization that owns the repo;
  • Be a collaborator (different from contributor) of the repository you want to sync.

Otherwise, it is likely because the repository is part of an organization and either:

  1. You gained access to that organization after granting access to Unito or,
  2. The organization has enabled third-party application restrictions.

Try to re-authorize with GitHub.

Why aren't all my users listed?

You want to map a GitHub user but can't find them in the list? Make sure they are both:

  • A member of the GitHub organization that owns the repo.
  • A collaborator (different from contributor) of the repository you want to sync.

Why is my issue not deleted in GitHub when I delete a task in the other tool?

You can easily delete a task in another tool, but GitHub does not allow issue deletion; therefore, when using Unito it is impossible to delete a task in the other tool that is synced to an issue in GitHub. We suggest closing the task in the other tool with a "Won't Fix" or "Deleted" comment.

What's next?

Learn how to integrate Jira and Github.
Learn how to integrate Wrike and GitHub.
Not a Unito user? Try Unito for two weeks free!
Already a user? Sign in here!

Did this answer your question?