What this article covers:
Jira permissions required to connect with Unito
Unito integrations go through a Jira user to sync tools and perform all actions (e.g. create, change status, edit, comment). This Jira user requires the below permissions in Jira. Details on how to set up permissions in Jira can be found in the Jira Knowledge Base here, and information about managing permissions can be found here.
Note: Before setting up permissions, we recommended you create a Jira bot user.
Global permissions
Administer Jira
Browse users and groups
Why do we need these?
These permissions allow us to create webhooks, improving workflow performance. You can learn more about webhooks here. You can also learn more about authorizing Unito for Jira access here. Additionally, we need to be able to browse users and groups in order to interact with assignees, reporters, and commenters at the project level.
Don't worry, even if we need these permissions, it doesn't mean that Jira users and administrators will have access to all Jira projects across both instances. They'll still only be able to work in the projects you give them access to in Jira.
General Jira permissions
Login to Jira
Project permissions
Browse Projects
View Development Tools
View Read-Only Workflow
Issue permissions
Assignable User
Assign Issues
Close Issues
Create Issues
Edit Issues
Link Issues
Modify Reporter
Move Issues
Resolve Issues
Schedule Issues
Transition Issues
Voters & watchers permissions
View Voters and Watchers
Comments permissions
Add Comments
Edit All Comments
Edit Own Comments
Attachments permissions
Create Attachments
Time tracking permissions
Work On Issues
Edit All Worklogs
Edit Own Worklogs
Jira permissions not required to connect with Unito
The following permissions are NOT needed:
Project permissions
Administer Projects
Manage Sprints
Issue permissions
Delete Issues
Set Issue Security
Voters & watchers permissions
Manage Watchers
Comments permissions
Delete All Comments
Delete Own Comments
Attachments permissions
Delete All Attachments
Delete Own Attachments
Time tracking permissions
Delete All Worklogs
Note: You need administrator permissions to connect your Jira account to Unito. Once the account is connected, you only need project-level admin permissions to create a flow.