Troubleshooting Unito's Trello Integration
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"Oops, this Mirror already exists in the Unito App" Error in Trello: What It Means and How to Resolve It

If you see that error message, it means a Trello card you're trying to Mirror is already synced with Unito's standalone app.

In this article:

What does this error mean?

If a Trello card is already being synced to another board or separate tool by Unito, you won't be able to mirror it. This is to prevent duplications that might create conflicts which could interfere with your flow(s). 

When does this error message occur?

If some cards in a board are already mirrored and you try connecting that board to a Unito flow, you're likely to see the message: "Oops, this MIrror already exists in the Unito App. Find out more."

You have two choices to resolve this.

Use Board Sync instead of Mirror

If you need to sync more than 50-100 cards or even an entire board, we recommended either our standalone app or the Board Sync Power-Up for Trello. This provides more flexibility and control over your syncs.

Screenshot 2024-09-16 at 11.38.39 AMhttps://trello.com/power-ups/595e989fa8f137d2af456fd4/2-way-board-sync-and-mirroring

Did you know? If you have Mirror or any of our Trello Power-Ups installed, you have access to all Unito's Power-Ups, as well as Unito's standalone app.

To find existing Unito flows (even those created by Mirror):

  • Login to Unito.
  • Click on "From Mirror."
  • Locate the relevant flow and edit or delete it as needed. 
    • Note: Deleting will only delete the connection between cards, not the Trello cards themselves.
Edit Mirrors in Unito

Disable or delete the active Unito flow

To stop a flow from syncing, you can simply click the left-hand toggle in your list of flows until it's greyed out:

disabling Trello Flow

Important: Disabling the flow will stop all syncing between the connected tools.

You can also delete a flow by selecting the three dots on the right-hand side, then click delete.

Need more help?

If you're unsure which flow is syncing the card or need help coordinating with other team members, don't hesitate to contact Unito's support team.

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