It might happen that, when signing up, logging in, or adding a connector to Unito with one of the many tools we support, you'll receive an error code stating that the URL you provided is unreachable. The photo below uses Jira as an example:
All this error means is that, using the URL provided above, we were unable to find your Jira instance. This could be for a variety of reasons. Some examples:
- You've made a typo. It happens. Be sure to double check that it's typed out correctly, or copied and pasted in its entirety.
- Your company uses a software that changes URLs. There are several services that do this, so be sure that your company isn't using one.
- Your URL has changed recently. If an outdated URL is being used here, this error will pop up. Be sure you're using the most recent one.
Putting in the correct URL should fix this problem:
Of course, if you're still having issues connecting Jira Cloud with Unito, please contact us,