Freshservice

Unsupported Features: Freshservice

Here's a breakdown of what Unito's Freshservice integration can't do yet and a few other considerations.

In this article:

Unsupported Freshservice fields

Unito supports all fields for Freshservice.

Other Freshservice limitations

  • Sync direction: Unito can only sync data from Freshservice to other tools. Two-way syncing isn't available for this integration.
  • Real-time sync: This integration doesn't support webhooks, so real-time syncing isn't available.

Other Freshservice considerations

Syncing large amounts of data

Freshservice has relatively low rate limits, restricting the amount of data Unito can sync per minute. You can refer to Freshservice's rate limits here.

Authorization

Using 0Auth 2 for authorization isn't available for this integration. You'll need an API key to connect your Freshservice account with Unito.