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Using Unito
Using Unito
Learn about Unito's features, common uses cases, and get answers to frequent questions
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34 articles in this collection
Written by
Jordan Burrows,
Hannah Morgan,
Natacha Premont
and 1 other
Editing your flows
How to Choose Which Fields Sync (and How They're Mapped Between Tools)
While defaults will help get you started, your workflow is unique! Here's how to select which fields to sync and map fields across tools.
Written by
Hannah Morgan
Updated over a week ago
How to Sync Labels and Tags
Labels and tags are essential elements of your blocks of work. Here's how to sync them.
Written by
Hannah Morgan
Updated over a week ago
How to Sync File Attachments
Unito supports file attachments. Learn how they're synced between tools and how to set up attachment support.
Written by
Hannah Morgan
Updated over a week ago
How to Sync User @Mentions and get Notifications From the Right Tool
Want to be notified if a teammate in another tool mentions you? Unito can make that happen. Here's how to implement it.
Written by
Hannah Morgan
Updated over a week ago
How to Sync Priority and Importance
When syncing projects, you have the ability to customize how priority and importance are mapped. Here's how.
Written by
Hannah Morgan
Updated over a week ago
How to Sync Closed Work Items
Unito syncs open items by default, but closed items require an extra step. Here's how to make it happen.
Written by
Hannah Morgan
Updated over a week ago
How to Sync Issue/Ticket Number to Task Title
Issue numbers can be synced across tools with a little customization. Here's how to do it.
Written by
Hannah Morgan
Updated over a week ago
How to Edit Flow Direction
Unito is known for two-way syncing, but users have full control over flow direction and can use it to create one-way flows. Here's how.
Written by
Jordan Burrows
Updated over a week ago
Syncing Subtasks With Unito
Unito syncs one level of subtasks, but support depends on the integration you're using. Learn more.
Written by
Hannah Morgan
Updated over a week ago
Unito features
How to Map Lists, Statuses, and Workflows
Unito allows you to customize your workflow across tools by mapping fields lists, columns, statuses, and more.
Written by
Jordan Burrows
Updated over a week ago
How to Duplicate Flows with Unito
Save time on flow creation with our duplication feature. Use it to easily create new flows with preset rules and field mappings.
Written by
Hannah Morgan
Updated over a week ago
How to Build Rules With Issue Type
For integrations like Jira and GitHub, Unito is able to use issue type in rules. Here's how to set it up.
Written by
Hannah Morgan
Updated over a week ago
How to Filter Trello Cards by Custom Field
Unito users with a Trello integration can build completely customized workflows by filtering cards according to custom fields. Here's how.
Written by
Hannah Morgan
Updated over a week ago
How to Test New Workflows - Test Mode
Don't want to interrupt your existing workflows? Find out about Unito's Test Mode and how it works.
Written by
Hannah Morgan
Updated over a week ago
How to Set up a Multi-Sync
Multi-syncs allow you to connect several different projects together. Here's how to build your own.
Written by
Hannah Morgan
Updated over a week ago
How to Edit your Multi-Sync
Learn how to edit your current syncs within a multi-sync, or expand it with additional syncs.
Written by
Hannah Morgan
Updated over a week ago
How to Filter Work Items With Unito
You don't always want all of a project's tasks to sync with another tool. Filters allow you to choose exactly what information is shared.
Written by
Hannah Morgan
Updated over a week ago
How to Keep Your Syncs Healthy with Sync Status
With the sync status feature, you can check the health of your syncs and get pointers on fixing common errors.
Written by
Natacha Premont
Updated over a week ago
How to Add Tags to Incoming Tasks
Want to know what tasks came from an external tool, and which came from your own tool? With Unito, you can add tags on all incoming tasks.
Written by
Hannah Morgan
Updated over a week ago
Unito use cases
Common Unito Use Cases
Thanks to its deep integrations, there's no shortage of way to use Unito. Here are some common use cases to get you started.
Written by
Hannah Morgan
Updated over a week ago
How to Build a Project View Workflow With Unito
Project view workflows are a useful tool for structuring how information is shared across teams during a project. Here's how to build one.
Written by
Hannah Morgan
Updated over a week ago
How to Build a Personal View Workflow With Unito
Have a lot of different tasks that live in multiple tools? A personal view workflow brings them all into one view.
Written by
Hannah Morgan
Updated over a week ago
How to Build a Team Coordination Workflow With Unito
The team coordination workflow lets you keep an eye on due dates, blockers, and more for your whole team. Here's how to build it with Unito.
Written by
Hannah Morgan
Updated over a week ago
How to Build a Reporting Workflow With Unito
Learn how you can filter tasks by importance in order to build an overview of everything your team is working on.
Written by
Hannah Morgan
Updated over a week ago
FAQ
FAQ (Frequently Asked Questions)
These are the most common Unito questions we get asked, and the answers to them.
Written by
Hannah Morgan
Updated over a week ago
How Fast Does Unito Sync?
How fast Unito implements changes across your workflow depends on your plan type, your synced tools, and more.
Written by
Hannah Morgan
Updated over a week ago
Are Custom Fields Supported?
Unito supports custom field syncing, depending on the plan you select.
Written by
Hannah Morgan
Updated over a week ago
How to Create a Bot User in Unito
Setting up a bot user in Unito helps avoid confusion when syncing work items and blocks. Discover how to create your own bot user.
Written by
Natacha Premont
Updated over a week ago
Why Is My Name on All Comments?
When Unito syncs your projects and tasks, it uses the account of a single users to reflect each update or change.
Written by
Hannah Morgan
Updated over a week ago
How Do You Change the Tool Account Used To Sync?
All Unito workflows always use a specific tool account\ to perform operations. Here's how to change them.
Written by
Hannah Morgan
Updated over a week ago
What is JSON?
If you clicked the More options tab when creating your flow, you might have come across this term. Not sure what it is? Here's your answer.
Written by
Natacha Premont
Updated over a week ago
Are On-Premise Jira and GitHub Installations Supported?
The answer is yes! Unito does support on-premise installations.
Written by
Jordan Burrows
Updated over a week ago
How to Connect Unito to Your On-Premise Jira, GitLab, or GitHub Server
If your server is locked down and inaccessible from the Internet, there are three ways you can connect to Unito.
Written by
Jordan Burrows
Updated over a week ago
A Master List of Unito Product Updates
Want to stay up-to-date on Unito's latest updates? Here's a master list of every update from June 2019 to today.
Written by
Fanny Laveau
Updated over a week ago