Table of contents:

  • What are rate limits?

  • How to avoid rate limits

What are rate limits?

Each tool we integrate sets limits on how many requests a specific user can make in a given time. These are called "rate limits." When you come close to hitting these limits, the tool will delay your requests. Each time you sync a change with Unito, the tool we integrate counts this as a request. So if you're syncing multiple changes at once, you might be in danger of hitting a tool's rate limit.

How to know you've reached your rate limits

If your changes aren't syncing as quickly as they're supposed to, you might be nearing your rate limits. Otherwise, you can always reach out to our product specialists to see if rate limits are impacting your flows. We'll be happy to check for you.

How to avoid rate limits

There are a few ways you can make sure your workflows don't hit the rate limits for your tools:

  • Space out your changes: If auto-sync is turned on for all your flows, you run a greater risk of hitting a tools rate limit. You can turn off auto-sync to manually trigger your flows at your convenience. Just go to your flow list, find the toggle to the left of each flow, and click on them if they're blue.

  • Create several bot users: Bot users don't just help prevent confusion when syncing comments. By spreading out requests over multiple bot users, you can avoid hitting your rate limits. Learn how to set up a bot user in this guide.

  • Limit the use of bulk edit add-ons: While convenient, these add-ons can guarantee that you regularly hit your rate limits. Try staggering your uses of these add-ons to prevent this from happening.

What's next?

Getting an error message? Here's our guide to what they mean.
Check our troubleshooting guide to resolve common issues.
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