What this article covers:

  • How Unito syncs file attachments
  • Syncing file attachments on Trello
  • How to set up attachment support
  • Limitations of file attachment syncing

Every work management tool has file attachments, and these are crucial to effective collaboration between teams. Specs, wireframes, and screenshots all need to flow between teams, and should stay as close to the work tasks as possible. However, they typically end up hidden away in folders or spread over countless emails.

Unito supports file attachments, so important files never get lost or forgotten.

How Unito syncs file attachments

*Note: Some of the features mentioned here are being progressively rolled out to our users. If you don’t have one of these features yet, it’s on the way so stay tuned!

Except in the case of a Trello-Trello sync, Unito syncs file attachments as links appended to task or issue descriptions (we call it the description footer). 

Users have the ability to restrict access to those attachments to only those who have accounts in the tools where they’re hosted — for security or confidentiality reasons, for example. You can also enable a feature to make attachments accessible to anyone with access to the synced tasks, regardless of the tool they use.

Syncing file attachments on Trello

Unito supports native Trello attachments. This means attachments can be synced between two Trello boards. You also still have the option to sync attachments to description footers if you want to.

How to set up attachment support

To enable attachment support, edit your sync and add field mappings from Attachments to Description Footer. There are independent settings for each tool's attachments, so you can enable attachments to sync in one direction or in both.

Once you’re finished mapping fields, go the the more options page and enable access to attachments in both tools.

See also the detailed instructions on configuring field synchronization.

Limitations of file attachment syncing

The following special cases are not supported at this time.

Versioning: The latest file version is synchronized, but not the version history.

GitHub: GitHub does not have true file attachments, instead they embed links to files (typically images) inside issue comments. These links will be synchronized directly to the corresponding comment; instead of the task description footer. For this reason, we do not list an Attachments field for GitHub.

What's next?

Learn how to sync priorities and importance.
Learn how to sync subtasks.
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