What this article covers:

  • How syncing @mentions works
  • How to set up @mention syncing

Note: This functionality is currently available for syncs between Trello, Jira and Wrike. More tools coming soon!

How syncing @mentions works

Whenever your teammates @mention you in a synced project, even if it’s in a different tool, you’ll get a notification in the tool you’re using! So if you live in Jira but also have a Wrike account, you can disable all notifications in Wrike and still be notified in Jira.

Similarly you can @mention your teammates and always be sure they'll get notified in whichever tool they live in.

There are two steps to get this set up. The first is to ensure that your users are correctly mapped between your tools. Unito uses this mapping to determine who an @mention corresponds too across tools, so you need to make sure everyone is correctly matched for this to work well!

How to set up @mention syncing

For step 1, edit your sync (or click ‘customize sync’ on the last page of the sync creation menu if you’re making a new one). Then, select the “Map fields” tab and finally “Map users”. From here, you’ll see a list of mapped and unmapped users. Make sure that everyone who wants to receive mentions has their accounts mapped between the tools here, and then we’re set for step two!

Step two is where we make the magic happen. Head over to the “More Options” tab, and copy/paste the following code into the “Advanced features” field.

{  "translateMentions": true}

That’s it! Your @mentions will now translate across tools for mapped users.

Notes:

  • @mention sync requires that your colleagues have users accounts in both tools you want to sync. Free users such as Wrike Collaborators will work just fine.
  • This is a feature that we’ll be bringing into our UI in the very near future, so you won’t need to copy/paste code into your sync for long!

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