What this article covers
Where to see the features of your plan
How to choose your plan during a free trial
How to change your billing address
How to cancel your Unito account
Unito's Help Center is evolving. Some screenshots and guides may be a bit outdated. We're working hard to update them. Thanks for your understanding.
How to see the features of your plan
If you're ever want to see the exact features of your current Unito plan, we got you covered!
Head into your Unito Dashboard.
Click the avatar in the top right-hand corner of the homepage, and select Pricing from the drop-down list.
The first box displays the features of your plan. Your plan name and flow speed are displayed here, as well as your amount of active users and active flows.
How to change your billing email address
If you would like to receive your invoices at a different email address, you can also change it at this page. Just follow the first 2 steps above to head to your pricing page, then scroll all the way to the bottom. In the text field called 'Billing Email', you will find your current billing address. To change it, just type in a different email address and press the purple 'update' button.
How to choose your plan during a free trial
At any point during your trial, you can select which plan you want to sign up for by opening the More options menu in the top right corner of your screen and clicking on Pricing.
You'll then see a list of our plans and their features.
If you're not sure which plan best suits your needs, please reach out to us! We'll be happy to help.
How to cancel your Unito account
While we hate to see you go, no hard feelings! If you want to unsubscribe from your Unito plan, this is how you can do it.
Before you cancel it would be great if you could contact us and give us feedback about your experience with Unito. If the service isn't working the way you expected, letting us know will help us improve it in the future. If you're running into a bug or error and can't find your answer in our Help center, contacting us will allow us to give you personalized help to get you back up and running. We'd love to chat with you and see if there's something we could do to help you out.
Regardless, to cancel your subscription, follow these steps:
Head into your Unito Dashboard.
Click your avatar in the top right hand corner of the homepage, and select 'Billing' from the drop down list.
At the Billing Information section, you should see text that reads "Cancel subscription" right beside the "Change card" button. Click on "Cancel subscription". That's it, easy as pie!
You can also pause your subscription instead of canceling it. When you click "Cancel subscription," the pop-up will ask if you want to pause it instead. We understand that you might have downtimes when you don't need certain workflows, so we understand the appeal of this feature!
We hope to see you back soon!