What this article covers

  • Where to see the features of your plan
  • How to change your billing address
  • How to cancel your Unito account

How to see the features of your plan

If you're ever want to see the exact features of your current Unito plan, we got you covered!

  • Head into your Unito Dashboard.
  • Click your avatar in the top right hand corner of the homepage, and select 'Billing' from the drop down list.
  • The first box displays the features of your plan. Your plan name and sync speed are displayed here, as well as your amount of active users and auto syncs

How to change your billing email address

If you would like to receive your invoices at a different email address, you can also change it at this page. Just follow the first 2 steps above to head to your billing page, then scroll all the way to the bottom. In the text field called 'Billing Email', you will find your current billing address. To change it, just type in a different email address and press the purple 'update' button.

How to cancel your Unito account

While we hate to see you go, no hard feelings! Cancelling is super easy, as is signing up again if that's what you'd like to do :)

Before you cancel it would be great if you could contact us and give us feedback about your experience with Unito. If the service isn't working the way you expected, letting us know will help us improve it in the future. If you're running into a bug or error and can't find your answer in our Knowledge Base, contacting us will allow us to give you personalized help to get you back up and running. We'd love to chat with you and see if there's something we could do to help you out.

Regardless, to cancel your subscription, follow these steps:

  • Head into your Unito Dashboard.
  • Click your avatar in the top right hand corner of the homepage, and select 'Billing' from the drop down list. 
  • At the Billing Information section, you should see text that reads "Cancel subscription" right beside the "Change card" button. Click on "Cancel subscription". That's it, easy as pie!

We hope to see you back soon!

What's next?

Learn how to set up your first sync.
Learn how to sync Trello boards.
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