Zendesk

Zendesk + GitLab Integration

Learn the best use cases for a Zendesk-GitLab integration, what fields are synced between the two tools, and your customization options.

In this article:

Supported fields for Zendesk and GitLab

Note: After the initial sync, the Zendesk ticket description cannot be updated due to its read-only first comment nature. Any changes on the synced task description or fields of the description footer cannot be reflected in Zendesk.

Customization options for Zendesk + GitLab integrations